MultiChoice has recently unveiled a wonderful new mobile application called the MyDStv app.
This application is designed to give DStv users the power of self-service wherever they are.
DStv is one of Multichoice’s most used platforms. It has been specifically tailored to meet the needs of the African market, ensure a reduced data consumption rate, and create ease of use.
Since 25 February 2019, the MyDStv app has been available for download in various African countries at no extra cost through the iOS App Store and the Android Play Store.
Rajan Soobramoney, Head of Digital Enablement for Multichoice Africa, earlier in the year said, “In this ever-growing digital environment, it is our mission to stay ahead of the curve and continue to enrich our customers’ lives by putting them at the heart of everything we do.
The MyDStv app has been designed with the customer in mind, providing them with a simple and easy way to enjoy their video entertainment.”
“The new app will form part of the numerous digital platforms that are innovative and functional to meet the ever-changing needs and demands of our valued customers.”
Immediately the MyDStv app is downloaded by a DStv user, such customers “no matter the package they may have subscribed to” can log in to the app using their customer details (i.e., customer last name OR registered mobile number as well as their decoder smartcard number) on the go, anytime they decide to, and from wherever they may be. Sounds great, right?”
Once a DStv subscriber is successfully logged in, such a customer should be able to perform the following activities using the app:
- Manage and pay their DStv subscription on their account and also view their payment history
- Manage DStv Notifications Settings
- Clear error codes
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